How do I know what size to order?
Each of our dresses is accompanied by a size chart to give you a clear idea of measurements We recommend emailing hello@pinkcityprints.com if you are unsure of which size to order.
Do you ship internationally?
Yes! For US customers, we have a warehouse in Dallas which will ship directly to you. For the rest of the world, we calculate taxes and duties at the checkout so there's no surprises on delivery.
Can I exchange or return my dress if it doesn't fit?
Yes, but please ensure you do so within 14 days of receipt of the order. Please refer to our Returns and Exchanges page for further information.
I'm based in the US. Where should I return my order?
Whether your order was shipped from our UK or US warehouse, you can return your pieces to our US warehouse in Texas. You can find the full address on our Returns page.
What payment types do you accept?
We accept a wide range of payment types, including but not limited to: Paypal, Amex, VISA, ApplePay and GooglePay.
How do I wash my dress?
Most of our dresses are machine washable, but please check the individual washcare instructions in the product description. When washing, always use a gentle cycle, low temperature and a mild detergent. We also recommend washing with similar colours.
What currency will I pay in?
You can pay in any currency you choose!
Are there any additional charges for delivery outside of the UK?
Orders outside of the UK will be subject to local taxes and duties. We calculate these at the checkout so there's no surprises on delivery.
Please note duties and taxes are non-refundable should you choose to return your item.
For US orders, prices include delivery.
Do you sell gift cards?
Yes - we sell digital gift cards here. These make the perfect present for any lover of craft. You can purchase in instalments of £25, or email hello@pinkcityprints.com for a bespoke amount.
Haven’t found the answer you were looking for? Send us a message and we will be happy to help!