Pink City Prints Gift Card
If you can't decide which piece they'll love the most, treat them to a Pink City Prints gift card instead! Choose from two of our favourite Spring 21 prints, this is the perfect present idea, and a great way to brighten someone's day.
Please let us know your preferred print at the checkout. Whilst the design mimics a real card, please note that gift cards are sent virtually, which reduces paper wastage and postage costs.
Postage
We send out all of our pieces in unique hand-printed bags, made from our leftover organic cotton fabrics. This way, we can reduce waste during production as well as send you a little something extra to brighten your day!
- UK Standard Delivery: £5 - Items will be sent via Royal Mail 48 Hour Tracked, and should arrive within 1-3 working days from being ordered. An email will be sent to you on the day the order is shipped.
- European Delivery: £15 - Items will be sent via DHL, which will usually arrive within a week. An email and tracking number will be sent to you on the day the order is shipped.
- US Delivery: £20 - Items will be sent via DHL, which will usually arrive within a week. An email and tracking number will be sent to you on the day the order is shipped. Please note as of the end of March we are launching a US website which will offer better value shipping and return rates within the US. For any further questions regarding the launch of our US site, please contact hello@pinkcityprints.com.
* Please be aware that items being sent outside of the UK may incur local import taxes. Payment of taxes is the responsibility of the customer.
Quality
As all items in our collections are hand-made, there may be some very minor variations between the pieces.
Hand-looming is a natural process and, as a result, small parts of cotton husk may be visible in some items.
The printing is also done by hand so there will be uneven areas or marks which are part of the uniqueness of the product.
There are detailed hand-washing instructions included on the swing bags and labels. If hand-wash or cold machine wash then please use a mild detergent.
Returns
We really hope that you are delighted with your online Pink City Prints purchase. However, if you would like to change the size, or are not satisfied and would like to return your item, we would be extremely grateful if you could please ensure the following:
Items must be returned within 14 days of receipt of the order if bought online.
- Please use a tracked courier service such as HERMES or Royal Mail Special Delivery to return your item(s).
- Items must be returned, unworn, unwashed, undamaged and in the original packaging with tags still attached.
- We reserve the right to deny credits if returns are damaged, marked or altered in any way and do not meet out returns requirements.
- Once the item has been inspected, you will then be refunded on the same card with which you paid originally within seven days of receipt.
- Postage and insurance for the returned item is the responsibility of the customer and Pink City Prints cannot be held liable for returns that do not arrive.
- For returns outside of the UK, please mark the package as ‘British Return Goods” with a domestic sale value of £0.00.
- Please use the returns form included in your order.
Returns address:
Unit 8 Kwikform,
Hales Industrial Park,
Coventry, CV6 6AT